Privacy Policy

This Privacy Policy describes how Velo Intelligence ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us. We are committed to protecting your privacy and handling your data transparently and in compliance with applicable laws.

Information We Collect

• When you use our contact form, we collect personal identifiers and contact information such as your name, email address, the content of your message, and your selected area of interest. This information is used to respond to your inquiries and provide relevant information or services.
• We automatically collect certain information when you access and use our website ("Usage Data"). This may include your Internet Protocol (IP) address, browser type and version, device type, operating system, pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. We use Google Analytics for this purpose to understand how our website is used and to improve your experience.
• If you communicate with us via email or by booking a call, we collect the content of your communications, your email address, and any other information you choose to provide, to facilitate our interactions and provide support.

How We Use Information

• To respond to your inquiries and fulfill your requests, such as providing information about our services or addressing your questions.
• To operate, maintain, and improve our website, products, and services, including developing new features and functionalities based on user interaction and feedback.
• To maintain the security and integrity of our website and systems, and to detect, prevent, and address technical issues, fraud, or other malicious activities.

Cookies & Analytics

We use cookies and similar tracking technologies to understand how visitors use our website. Specifically, we utilize Google Analytics to collect information about your interactions with our site, such as the pages you visit, the time spent on those pages, and the links you click. This helps us analyze website traffic and improve your experience.

Cookies are small data files placed on your device or computer. You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, if you disable cookies, some features of our website may not function as intended.

You can also opt-out of Google Analytics tracking directly by installing the Google Analytics opt-out browser add-on, which prevents Google Analytics from collecting data about your website visits.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided that these parties agree to keep this information confidential and use it only for the purposes for which we disclose it to them. Examples of such service providers include hosting providers, analytics providers (like Google Analytics), and communication platforms.

We may also disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to satisfy any legal, accounting, or reporting requirements. When we no longer need to retain your personal information, we will securely delete or anonymize it.

Your Choices

You have certain rights regarding your personal information, which may include the right to access a copy of the personal information we hold about you, the right to request correction of inaccurate or incomplete personal information, and the right to request the deletion of your personal information under certain circumstances (often referred to as the "Right to be Forgotten"). You may also have the right to object to the processing of your personal information for certain purposes, such as direct marketing, and the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions (data portability). Additionally, you can opt-out of Google Analytics tracking directly by installing the Google Analytics opt-out browser add-on. To exercise any of these rights, please contact us using the 'Contact' details provided in this policy.

Children and Minors

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from individuals under 18 without appropriate consent, we will take steps to remove that information from our systems.

Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by email at: privacy@velointelligence.ai.

Changes

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.